The Hotel Crystal is located a few minutes away from the city center. The hotel is also close to a cable car station, as well as to several restaurants and shops. Guests can reach the property through public transportation.

All 27 guest rooms at the Hotel Crystal have wireless Internet connections. These units are also furnished with cable televisions, safe-deposit boxes, work desks and direct-dial phones. Private bathrooms come with hair dryers, toilets and showers. An apartment unit is also available.

The Hotel Crystal features a sauna, a solarium, a samarium and a steam bath. Aside from leisure and wellness amenities, this hotel also provides vending machines, a bar/lounge, a restaurant and a wine cellar. Guests are served with a breakfast buffet daily.